Privacy Policy | AI Photo Editor | Edit images online

1. Introduction

Welcome to VizMuse ("we", "our", or "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (the "Site") and our SaaS services (collectively, the "Services").

Please read this policy carefully. By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any terms of this policy, please do not use our Services.

2. Information We Collect

We collect several types of information for various purposes to provide and improve our Services.

A. Personal Data

While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you:

Identity & Contact Data: Email address, first name, last name, and profile pictures.
Account Credentials: Passwords, OAuth tokens, and login details from third-party services (e.g., Google, GitHub).
Billing & Transaction Data: If you purchase subscriptions or credits, payment information (such as credit card details) is collected and processed directly by our third-party payment processors (Stripe/Creem). We do not store your full payment card details on our servers, but we may receive billing address, transaction ID, and payment status.
API Keys & Credentials: Keys generated to authenticate your use of our developer APIs (if applicable).

B. Usage Data and Technical Information

We also collect information that your browser sends whenever you visit our Site or access our Services:

Log Data: Internet Protocol (IP) address, browser type, browser version, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
Device Data: Information about the computer, phone, or tablet you use to access the Services, including operating system and browser language.
Telemetry: Actions taken within the SaaS platform, including API usage, credits balance, and generation logs.

If you are located in the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, our legal basis for collecting and using the personal data described above depends on the specific context:

Performance of a Contract: To fulfill our obligations under our Terms of Service (e.g., providing SaaS functions and billing).
Consent: When you have given explicit consent (e.g., subscribing to our newsletter).
Legitimate Interests: To monitor and improve our Services, detect fraud, and ensure network security.
Legal Obligation: When we must process data to comply with tax, corporate, or financial audit laws.

4. How We Use Your Information

We use the collected data for various purposes, including:

To provide and maintain our Services, including user account management, authentication, and credit distribution.
To process transactions and manage your subscriptions and credits.
To support and improve our platform by analyzing usage trends and performing debugging.
To communicate with you, including sending transactional emails, product updates, and promotional newsletters (subject to your opt-out rights).
To enforce security, detect, prevent, and address technical issues or unauthorized/fraudulent activities.
To comply with legal obligations and protect our legal rights.

5. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy.

Account Information: We retain your account data for as long as your account is active or as needed to provide you Services.
Transaction Logs & Billing Data: Retained for a minimum of 7 years or as required by applicable tax, accounting, and financial reporting laws.
Deletion Requests: When you delete your account, we will erase or anonymize your personal data within 30 days, except for data we are legally obligated to retain.

We do not sell, rent, or trade your personal data. We share your information only with trusted third-party service providers that help us deliver our Services:

Payment Infrastructure: Stripe and Creem (for secure checkout, subscriptions, and payment processing).
Hosting & Infrastructure: Cloudflare / AWS (for servers, static file storage, and content delivery networks).
Email Delivery: Resend (for sending system notifications and marketing newsletters).
Analytics Providers: Google Analytics (to monitor and analyze website traffic).
Customer Support: Chat providers and support ticketing systems to communicate with you.

All third-party service providers are contractually bound to process your personal data only in accordance with our instructions and in compliance with data privacy regulations.

7. International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

For users in the EEA, UK, or Switzerland: whenever we transfer your personal data outside these areas, we ensure a similar degree of protection is afforded to it by implementing safeguards, such as using Standard Contractual Clauses (SCCs) approved by the European Commission.

If you are a resident of the EEA or UK, you have the following data protection rights:

Right of Access: The right to request copies of your personal data.
Right of Rectification: The right to request that we correct any information you believe is inaccurate.
Right to Erasure (Be Forgotten): The right to request that we erase your personal data under certain conditions.
Right to Restrict Processing: The right to request that we restrict the processing of your personal data.
Right to Data Portability: The right to request that we transfer the data we have collected to another organization, or directly to you.
Right to Object: The right to object to our processing of your personal data (e.g., for direct marketing).
Right to Withdraw Consent: The right to withdraw consent at any time where we relied on your consent to process your data.

To exercise any of these rights, please contact us at support@vizmuse.com. We may verify your identity before responding to such requests.

9. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you are entitled to specific rights under the California Consumer Privacy Act (CCPA), as amended by the CPRA:

Right to Know: The right to request what personal information we collect, use, disclose, and sell/share.
Right to Delete: The right to request the deletion of your personal information collected by us.
Right to Opt-Out of Sale or Sharing: The right to opt-out of the "sale" or "sharing" of your personal information. Note: We do not sell or share your personal information for cross-context behavioral advertising.
Right to Limit Use of Sensitive Personal Information: The right to limit our use of sensitive data. We do not collect or use sensitive personal information.
Right to Non-Discrimination: The right to not receive discriminatory treatment by us for exercising your privacy rights.

To make a request under the CCPA, please contact us at support@vizmuse.com.

10. Children's Privacy

Our Services are not designed for or targeted at children under the age of 13 (or under 16 in certain EEA jurisdictions). We do not knowingly collect personally identifiable information from children. If you become aware that a child has provided us with personal data, please contact us immediately. If we discover that we have collected personal data from a child without parental verification, we will take steps to delete that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

By Email: support@vizmuse.com
By Visiting Our Help Page: Contact Us