The terms and conditions governing the use of our services
2026/07/05
These Terms of Service ("Terms") constitute a legally binding agreement between you ("you", "your", or "User") and VizMuse ("we", "our", "us", or the "Company") governing your access to and use of the VizMuse website (the "Site") and all related SaaS products, tools, APIs, and services (collectively, the "Services").
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.
You must be at least 13 years old (or 16 in jurisdictions where the GDPR applies) to use our Services. By agreeing to these Terms, you represent and warrant that you are of legal age to form a binding contract in your jurisdiction, or, if you are not, that you have obtained parental or guardian consent to use our Services.
When you create an account with us, you must provide information that is accurate, complete, and current at all times. You may also register using third-party OAuth providers (e.g., Google, GitHub). We reserve the right to suspend or terminate accounts that contain inaccurate or misleading information.
You are responsible for safeguarding the password and any API keys associated with your account and for any activities or actions under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
VizMuse provides an AI-powered SaaS platform that allows users to generate and process images. Service capabilities include but are not limited to:
Third-Party AI Models Disclaimer: VizMuse is an independent platform that provides access to AI image generation capabilities through third-party AI model providers. VizMuse is not affiliated with, endorsed by, or sponsored by any of the underlying AI model creators or providers. All AI model names and trademarks referenced within the Services are the property of their respective owners.
We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice.
We offer multiple subscription tiers (e.g., Free, Starter, Growth, Studio), each with different feature sets and credit allowances. Plan details, including pricing and included credits, are displayed on our pricing page and are subject to change.
Paid subscriptions are billed in advance on a monthly or annual basis, depending on the plan you select. By subscribing to a paid plan, you authorize us (via our payment processors, Stripe or Creem) to charge the payment method on file for recurring fees at the applicable billing interval.
If we offer a free trial, you may be required to provide valid payment information. At the end of the trial period, you will be automatically charged for the selected plan unless you cancel before the trial expires.
We may change our subscription fees at any time. For existing subscribers, any price increase will take effect at the start of the next billing cycle following notice of the change. If you do not agree with the price change, you may cancel your subscription before the new price takes effect.
Credits are virtual units used to access certain features within the Services (e.g., AI image generations). Credits are allocated based on your subscription plan and may expire if unused within their validity period (typically 30 days). Credits have no monetary value, are non-transferable, and cannot be exchanged for cash.
All fees are non-refundable except where required by applicable law. If you cancel a subscription, you will continue to have access to the paid features until the end of your current billing period. No prorated refunds will be issued for partial billing periods. Unused credits are not refundable upon cancellation.
You retain all rights to any content you submit, upload, or create through our Services ("User Content"), including AI-generated outputs produced using your inputs and credits.
By submitting User Content, you grant VizMuse a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, modify, adapt, publish, and display your User Content solely for the purpose of operating, maintaining, and improving the Services. This license terminates when you delete your User Content or your account, except to the extent it has been shared with others who have not deleted it.
You are solely responsible for the User Content you create or share through our Services. You represent and warrant that you have all necessary rights to your User Content and that it does not violate any third-party rights or applicable laws.
You agree not to:
For detailed content and usage guidelines, please refer to our Acceptable Use Policy.
The Services and their original content (excluding User Content), features, and functionality are and will remain the exclusive property of VizMuse and its licensors. Our trademarks, logos, and service marks may not be used without our prior written consent. The Services are protected by copyright, trademark, and other laws of various jurisdictions.
If you provide feedback, ideas, or suggestions regarding the Services ("Feedback"), you acknowledge and agree that we are free to use such Feedback without any obligation or compensation to you.
You may cancel your account at any time through your account settings or by contacting us. Upon cancellation, your subscription will remain active until the end of the current billing period.
We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, if you breach these Terms, engage in prohibited activities, or for any other reason at our sole discretion. Upon termination, your right to use the Services will immediately cease.
Upon termination, all licenses granted to you will terminate, and we may delete your account data subject to our Privacy Policy and applicable legal retention requirements. Sections of these Terms that by their nature should survive termination shall survive, including but not limited to Intellectual Property, Limitation of Liability, Indemnification, and Governing Law.
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT: (A) THE SERVICES WILL MEET YOUR REQUIREMENTS; (B) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE; (D) ANY AI-GENERATED CONTENT WILL BE FREE FROM ERRORS, BIASES, OR INACCURACIES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VIZMUSE, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICES SHALL NOT EXCEED THE GREATER OF (I) THE AMOUNTS YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM, OR (II) ONE HUNDRED U.S. DOLLARS (USD $100).
You agree to defend, indemnify, and hold harmless VizMuse, its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from:
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which VizMuse operates, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located within that jurisdiction to resolve any dispute or claim arising from these Terms.
Before filing a claim against VizMuse, you agree to try to resolve the dispute informally by contacting us at support@vizmuse.com. We will try to resolve the dispute within 30 days of receiving your notice.
If the dispute is not resolved informally, you and VizMuse agree to resolve any claims relating to these Terms through final and binding arbitration, except that either party may bring suit in court to enjoin infringement or other misuse of intellectual property rights.
YOU AND VIZMUSE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
The failure of VizMuse to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by VizMuse.
These Terms, together with our Privacy Policy, Cookie Policy, and Acceptable Use Policy, constitute the entire agreement between you and VizMuse regarding the use of the Services, superseding any prior agreements between you and VizMuse relating to the Services.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of the Services after such changes constitutes acceptance of the new Terms.
If you have any questions about these Terms of Service, please contact us: